More than 30 deaf residents from Lewisham and Greenwich were questioned on their experiences of using public transport within the boroughs.

Three-quarters of those asked said they did not think they were given enough information about train services.

None of those asked in Greenwich and only six per cent in Lewisham felt bus staff are deaf aware, while just a quarter said train staff did enough for the deaf.

The survey was carried out across all London boroughs by RNID, a charity representing the deaf and hard of hearing.

Its chief executive John Low said: "It is quite astounding in the 21st century one of the world's largest transport systems still relies almost entirely on its passengers being able to hear.

"This survey provides clear evidence barriers to public transport continue to exist and the level of access deaf people experience is still falling short of what they should reasonably expect."

RNID now says it wants all rail and bus staff to receive deaf awareness training.

It also wants to see more visual information boards provided.

From News Shopper