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February 20, 2006
Sorenson Communications to allow users to call interpreters of other VRS providers
Sorenson Communications, the industry-leading provider of services and technology for deaf and hard-of-hearing individuals, today announced plans to allow the users of its videophones to call not only Sorenson VRS interpreters but also the interpreters of other Video Relay Service (VRS) providers.
By no later than July 1, all users of the Sorenson videophone will be able to call a hearing person using sign language through the interpreters of any other VRS provider.
"We understand that members of the deaf and hard-of-hearing community want the opportunity to use Sorenson videophones to reach the interpreters of other VRS providers," said Pat Nola, president and CEO of Sorenson Communications. "We are going to unbundle our network so that our customers will be able to use our high-end technology to connect to other VRS providers if they choose. Although we continue to believe that our interpreters cannot be beat for service and quality, we want to meet the requests for easier access to other VRS interpreters. On this and other matters, I encourage our users to express their wishes and to contact me directly at patrick.nola@sorenson.com."
"I have recently joined Sorenson Communications. My specific job is to help develop new ways to serve the deaf community," said Ron Burdett, vice president of community relations. "I hope this unbundling decision will be the first of many steps to reach the goal of providing functionally equivalent telecommunications service to 100% of the deaf community. I encourage Sorenson customers to contact me at ron.burdett@sorenson.com."
Sorenson Communications is honored to provide this public service, enabling deaf to hearing communication through high-quality integrated service of videophones and interpreters. The company remains committed to learning from its users about features and functionality to improve this service.
Posted by 4HL on February 20, 2006 6:17 PM
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